As a producer of the LookUP! software, SilkCode takes the user’s personal data protection as well as the information requirements very seriously and complies strictly with the privacy law’s legal terms. The present statement offers an overview on how this protection is provided and what kind of data is applied to what purposes.
2. Storage of personal data
The access data for using the software and the publications within the software (login data) as well as the private data voluntarily submitted by the user for registration purposes, represent personal data.
This data is stored on a server in Germany for an unlimited period of time.
The personal data is processed exclusively according to the German regulations, under strict protection of the Federal Data Protection Act (FDPA) and guideline 95/46/EG of the European Parliament and Council, since October 24th 1995, for the protection of individuals in processing personal data and free data traffic.
3. Purpose of data storage – access data (login data)
The storage of the access data (login) serves as to provide the copyrighted content of the publications for the user. The user-related processing of the publications can be provided for several end devices and platforms. The information on the specific number of end devices will be linked to the access data.
4. Purpose of data storage – registration
The users are now given the possibility to enrich the publications provided by the software with their own bookmarks and annotations in the form of texts, images, pictures and audio comments. These bookmarks and annotations are initially saved locally in the native apps, on the user’s end device and not transferred to SilkCode. Therefore, they are only available on the mobile end device, on which the bookmarks and annotations were set.
The bookmarks and annotations can not be used locally if a browser-based application is in use, since the application only works online. So the user has to register on the browser-based application before he can create annotations and bookmarks. The user also has to register if he wants to use his locally on a native platform created annotations and bookmarks on other platforms (other native apps or browser-based applications), without having to remake them again for this purpose.
The registration effects the transfer of the created annotations onto a server operated by SilkCode in Germany. The registration allows the user-assigned restoring of the bookmarks and annotations when reinstalling, as well as their takeover on exchange pages in the case of “loose-leaf products”. The use of the registration function is basically voluntary for the user.
The user’s registration by means of entering a personal e-mail address and a user-assigned password in the “Additional features” field is necessary for the synchronization of the end devices. The synchronization of end devices follows by means of a so-called Double-Opt-In procedure, where the user has to confirm the e-mail address and password he used during the registration. The e-mail address and user-provided password will be encrypted and saved by the server.
The synchronization requires an internet connection. The bookmarks and/or annotations related to the respective publication and the registered e-mail address, are saved on a server, as part of the synchronization.
When uninstalling the software, the annotations and bookmarks that are saved locally, will be deleted from the user’s device. The data from the server, transmitted by means of registration, remains untouched.
5. Consent for storing user data
By using the software and publications, the user consents that his access data as well as the data obtained within the synchronization procedure as voluntarily submitted registration data, is stored.
The purpose of storing the data serves exclusively for the providing and maintaining of the services described in point 3 and 4, as well as the evaluation of statistics on using the software and the publications linked within it.
The following data is being stored for this purpose:
- Date of approval
- Equipment identity of the mobile end device (iOS and Android platform). What iOS is concerned, the used operating system and its version are also stored for the equipment identity.
- In case of using a browser-based application, the type and version of the browser are exclusively stored, but the operating system of the computer and the type of the device aren’t.
- Statistics for the loading and reading of the publications: when and how often documents are used and on which platforms, what kind of documents are used and which pages are loaded or read. The external links of a publication accessed by a user are also stored, as well as the timeframe in which they are accessed.
The storage and evaluations are carried out anonymously. Their purpose is to ensure the functionality and safety of the application and optimize the offer for the user.
Furthermore, information on the accessed resources will also be stored on the server. This storage includes software technical error logs (log files), should there be any errors. There will be no analysis to convey user-targeted advertising nor are there going to be any user profiles generated.
Other types of analysis or the use of third-party software analysis tools will not take place.
7. Access to microphone, camera of gallery
The access to the microphone, camera or gallery can be granted on devices of the iOS platform or operation of a browser-based application only with the prior consent of the user. Android devices require the consent before using the app, before installing it.
8. Location-based data / third party services
Location-based data is not transmitted. Other potential third party services are also not used.
The software provides the user with the possibility to share contents with other users via e-mails or social networks. However this doesn’t mean there will automatically be a direct connection to the social networks. The user needs to log into the respective social network. SilkCode will explicitly not store the necessary login data.
10. Links for the URLs of other providers
The contents offered by the software can contain links for other providers’ URLs. The provider of the page that has been referred to is the only person to be held liable for illegal, faulty or incomplete contents and especially for damage resulting from the use or disuse of such information, and not the person that referred to the links of the publication.
11. Disclosure of personal data
User-specific data will not be disclosed to third parties, neither for business, advertising nor any other purposes. Data in anonymous form will also not be passed on. SilkCode also takes technical precautions, which should prevent hacking or any other illegal methods of data storage. However, SilkCode can not offer a hundred percent guarantee in preventing illegal data transfer and will also not be held liable for any resulting damages.
12. Data processing outside the European Union / location of the server
The processing of personal data outside the European Union will not take place.
Personal data is saved and stored on a server operated in Germany.
According to § 34 of the FDPA each user has the right to claim information free of charge, concerning his personal data that has been stored about him and concerning the purpose of the data storage.
Other than that, the user has the right to correct inaccurate data, block and delete personal data, as long as there aren’t any legal objections. This does not occur automatically, it requires a written notice from the user to SilkCode.
The revocation for storage of personal data leads to the fact that functions and services of the software are completely or at least partially unavailable.